Frequently Asked Questions

  • What kinds of floors can Mint clean?

    Mint is designed exclusively for hard surface floors. It works on most hard flooring including wood, tile, vinyl and laminate.
  • Is Mint a vacuum?

    No, Mint is not a vacuum or a brush sweeper that can actually distribute dust on hard surface floors. Instead, mint uses cleaning cloths to both sweep and mop hard surface floors to keep them free of grit and grime. You can use popular disposable cleaning cloths such as Swiffer® brand, or the reusable microfiber cloths designed specifically for Mint.
  • Where can I get the disposable cleaning cloths?

    Swiffer® and other branded disposable cleaning cloths are widely available in grocery, drug, and mass merchant stores.
  • How do the microfiber cloths work?

    Dry microfiber cloths effectively gather up dirt, dust and hair. And the specially textured cloths can be used for mopping by simply wetting with water and wringing them out. Each can be washed and re-used hundreds of times.
  • Can the Pro-Clean Reservoir Pad be used on Mint 4200?

    The Reservoir Pad is not compatible with Mint 4200. The area on Mint 4200 that holds the cleaning pad is slightly different and the Reservoir Pad will not connect or clean properly if attached.
  • Does the Mint 4200 series work with the Turbo Charge Cradle?

    The Mint 4200 series does not have charging contacts on the back, so it cannot be used with the Turbo Charged Cradle.
  • Can I use the grey mopping cloth on the Pro-Clean Reservoir Pad?

    No, the grey mopping cloths are larger than the blue Pro-Clean mopping cloths. If applied to the Pro-Clean Reservoir Pad, the grey mopping cloth can prevent the Pro-Clean Reservoir Pad from connecting securely and working properly.
  • How much space can Mint clean?

    When dry sweeping, Mint can cover up to 800 square feet in a single cleaning cycle and Mint Plus covers up to 1,000 square feet. When mopping, Mint cleans up to 250 square feet to focus on a smaller area while the cloth is still wet and Mint Plus cleans up to 350 square feet.
  • How long can Mint clean?

    Mint’s rechargeable battery will last up to 3 hours dry sweeping and up to 2 hours wet mopping. So you can run Mint in several cleaning areas on a single charge.
  • Will Mint just keep cleaning until the battery dies?

    No. Mint cleans efficiently so you can focus battery life on cleaning new areas rather than cleaning the same area over and over. When Mint finishes its cleaning cycle, it returns to where it started and parks itself to conserve battery. So when you’re ready to clean a new area, Mint is at the ready.
  • How often should I use Mint?

    It depends on how dirty your floors are, but the more frequently you use it, the happier you will be with your floors. Since dust is constantly accumulating, Mint always has a job to do.
  • Is Mint’s rechargeable battery replaceable?

    Yes, Mint’s battery can be easily replaced if needed. Battery life will be impacted by how frequently the product is used and re-charged, but should last for a year or more.
  • What is the red insert I see on Mint’s underside?

    The red insert helps protect Mint during shipping. Remove the insert before you clean with Mint. You do not need to re-insert it after cleaning, but we recommend keeping it with the original packaging in case you need it for storage or shipping in the future.
  • Where is Mint’s serial number?

    The serial number is located under the handle on the back side of Mint. Lift the handle all the way up and you should see a white label with a barcode and an 11 digit number.
  • What happens if I run Mint without using the Cube?

    Mint can clean farther and smarter with the Cube, but can still clean without it. If the Cube is not present, Mint will clean a smaller area (approximately 350 square feet dry sweeping and 150 square feet wet mopping) and cannot perform a perimeter clean at the end of its cycle.
  • Does Mint clean corners and baseboards?

    Yes, Mint’s PerfectEdge™ technology lets it follow right along baseboards and counters with the cleaning cloth. And its square shape helps it clean all the way into corners.
  • Will Mint know not to clean my area rugs?

    Yes, Mint has sensors that help it detect raised transitions to area rugs and carpets so it can avoid them.
  • Will Mint fall down my stairs?

    Mint has built in drop sensors to prevent this. As it builds its navigational map it will identify and avoid drop-offs.
  • Can Mint work in the dark?

    Yes. Mint can detect the signal from the Navigation Cube even when it is dark.